Contact Us
We are able to answer any questions you may have about our products, process or wholesaling service when you contact us
WAREHOUSE
7th Avenue, Grassy Park,
Cape Town, 7700
PHONE
(+27) 066 265 7424
(+27) 076 941 2958
info@pulsegraphics.co.za
* For All Enquiries
SUPPORT HOURS
Mon to Thur: 9:00 – 17:00
Fri: 9:00 – 16:00
FREQUENTLY ASKED QUESTIONS
Yes. The product you see is the product we have in stock. However, we do use different shipping couriers and as such the packaging might be different.
Once you have logged into your dashboard, you can download your sales receipt or invoice.
First, please see our return policy.
Second, please try getting into contact with us.
Lastly, we will take care of all your worries and return the item.
Yes. We genereally restock items within 7 working days.
We ship or deliver your order via Fastway Couriers, which guarantees 3-5 working day delivery, depending on your location in South Africa.
All orders processed via Payfast is immediatetly. Our direct bank transfer migth take up 5 working days. Once we process your order you can expect delivery up to 5 working days, depending on your location in South Africa.
In order to make a Bank Deposit/Regular EFT please use the following details:
Bank – FNB
Account Number – 62797413722
Account Name – Pulse Graphics
Account Type – Cheque
Branch Code – 250655
Please only use your Order Number as the reference. Any other reference will delay the allocation of payment. It is not necessary to send confirmation of the Deposit/Regular EFT to us, but please retain your confirmation in the event that we need to confirm any details with you, or if you’ve mistakenly used a reference other than your Order Number, in which case please email it to us at (info@pulsegraphics.co.za). Please note that depending on your banking institution, it may take up to 3 working days for your payment to reflect in our bank account. If after three working days you’ve not received a confirmation of payment email from us, then please contact us immediately.